Work
October 29th, 2006 at 3:39 pm (Uncategorized)
I finally started work a week and a half ago. I started on a Wednesday. I was shadowing the receptionist to see how they did their scheduling. I also sat in on a few vision therapy sessions as well as a few New Patient Consults with the Dr.
To my surprise on Monday the receptionist that was working there was not in. Turns out she was fired….sooooooooooo who is the receptionist now? That would be me. I am a fill in until we open the new office in 3 weeks.
I had about an hour training on the complex schedule. I did get confused a couple times, but other than that am doing really well. It is completely laid back there. That is except some tension when things go hay wire with the builders. The Dr can be a bit moody.
Here is an example; Someone came to fix the copier in the back. The office manager did not tell me he was coming and either did the Dr. So I let the man back in where the copier was. He did something. And apparently it was not what he was supposed to do. So the Dr. got a little flip with me. I got MAD!!!!!!!!!!!!! I didn’t say anything but went back upfront and ranted to the 2 gals that work for the other Dr.
Here is the thing. I just did what Wendy told me to do… take him back to where the copier was. No one told me what he was supposed to do. That is not my fault. And I am not going to put up with the Dr. almost yelling at me for something I didn’t know anything about. If it was my fault it is one thing…..
I respect the Dr., I respect her expertise. But I am not going to be talked to in such a manor. I don’t care who the person is. Everyone deserves to be treated fairly. I don’t talk like that to anyone and I will not tolerate being talked to that way!
I spoke with Joe about it. I think I am going to have a word with Wendy. If this is the way she is with her staff, well I am not sure if I am going to want keep working there.
I do realize that she was having a bad day. The plans for the office are 2 months behind schedule, and things are not going exactly the way she wants them to go at times. I can cut her some slack on that end. But I am still going to say something to Wendy.
I think that the Dr. knows that she was in the wrong because when I was leaving she said thank you for the days work and patted me on the arm.
I will just have to see where things go.
