Today was a SUPER CRAZY BUSY day at work. Everyone was coming in to use their insurance and their flex spending accounts. We close at 1 and people were coming in at 12:30. This one lady said that she just realized that Monday was New Years and she had to use her benefits.

Here is the thing that drives me batty; customers that have to use their insurance and realize in December that they need to use it. If you are even a semi organized person and have a flex spending account you should know that you need to use your benefits by the end of the year or you lose them. People should put a sticker on their calendar in October to remind themselves of it. But instead people come in at the last minute and have all of us at work there an hour later to help them. I love helping people with their eyewear selections, but I wish they would schedule appointments when they can take their time. Not come in the door at the last possible minute.

Ugh frustrating!