Capital One Credit sucks!

I recently signed up for a Capital One credit card. The benefits to signing seemed pretty sweet at the time. No interest till January and $50 credit bonus for signing with them.

I was to receive my $50 credit to my account after a month. Last week I went on line and saw that instead of creditting my account $50 they Charged me $50!!!!!!!!!!!

I called last week to have it taken care of and the supervisor told me it would take about a week. It was not creditted so I called today and spoke to another supervisor. She was very nice and helpful and said that it was definitely their fault. It may take up to a billing cycle to get it corrected. They need to take the $50 charge off as well as credit me an additional $50.

The one good thing is since there is no interest I am not being charged for it.

It makes me upset that it is going to take so long for the credit to be posted to my account. With Capital One being such a big company shouldn’t they have someone that could see the mistake and credit it right away?

So today I feel like Capital One Sucks!

Post a Comment